Terms & Conditions
Terms & Conditions for Edsvärd AB
Effective as of: 2nd of June 2024
By accessing or using Edsvärd AB’s website, platform, products, or services (“Services”), you agree to these Terms. If you do not agree to these Terms, please do not use our Services.
1. Accounts & Security
To use Edsvärd AB’s Services, you must be at least 18 years old. When registering for an account, you agree to provide accurate, up-to-date information and to maintain the confidentiality of your login credentials. You are fully responsible for any activity that occurs under your account.
2. Using Our Services
By using our Services, you grant Edsvärd AB the right to process your data solely as required to deliver analytics, coordination tools, and other features of our platform. You agree not to:
Use the Services for unlawful purposes or to violate the rights of others;
Upload viruses, malware, or harmful code;
Access or attempt to access accounts or data that are not yours;
Interfere with the integrity, performance, or security of the Services.
Usage limitations may apply depending on your selected plan or service agreement.
3. Payments & Subscriptions
You agree to pay all fees associated with your chosen subscription plan, either on a monthly or annual basis. Unless otherwise stated, all payments are non-refundable, except as required by law. Edsvärd AB reserves the right to update pricing with 30 days’ prior notice.
4. Your Data
You retain full ownership of your data. By using our Services, you give Edsvärd AB permission to host, store, and process your data solely to operate, support, and improve the Services. We may collect anonymized and aggregated usage data to enhance functionality and performance. Please refer to our Privacy Policy for more details.
5. Artificial Intelligence and Data Integrity
Edsvärd AB uses proprietary, domain-specific AI models—including services like our AI assistant, Charlie—to deliver accurate, transparent, and secure interactions. Because our AI models are purpose-built and self-developed, we can verify their outputs and ensure trustworthy handling of your data. Unlike general-purpose models, our AI avoids hallucinations and is adapted for specific domains and user roles.
6. Intellectual Property
All content and technology associated with Edsvärd AB, including but not limited to trademarks, code, designs, and platform features, are protected by applicable intellectual property laws. If you submit suggestions, feedback, or other input, you grant Edsvärd AB the right to use that input without restriction or obligation.
7. Termination
You may discontinue use of the Services at any time. Edsvärd AB may suspend or terminate your account if you breach these Terms, if required by law, or if continuing to provide the Services is no longer commercially reasonable. After termination, we will retain your data for 30 days, after which it will be securely deleted unless otherwise agreed.
8. Disclaimers & Limitations
Our Services are provided “as is” and “as available.” While we strive for 99.9% uptime, Edsvärd AB makes no warranties regarding uninterrupted service or error-free performance. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of our Services.
9. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you through appropriate channels. Continued use of our Services after updates means you accept the revised Terms.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of Sweden. Any disputes arising from these Terms or your use of the Services will be resolved through arbitration in Stockholm, unless otherwise required by local law. If any part of these Terms is found unenforceable, the remaining provisions will remain in effect.
11. Contact Us
For questions, concerns, or legal inquiries, please contact us at:
legal@edsvard.com
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